Telecommunications

System Alert
Posted August 27, 2015, 7:55 AM CT

Telecommunications voicemail has been upgraded and is now active.

All Troy Campus voicemail users:
Please dial 3095 to set up your new personalized greeting…your temporary password is 12345.

I am sure there will be multiple users trying to set up their voicemail so if you get a busy signal; please keep trying.

Please submit a helpdesk ticket if you have any issues with your voicemail setup. http://helpdesk.troy.edu

Parature Performance Issues

System Alert
Posted August 25, 2015, 11:16 AM CT

The Parature CRM Service Desk and CSR Portal is currently unstable.  The Parature support team is investigating and addressing the issue.

 Thank you in advance for your patience as we are working to resolve this issue.

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