E-mail Server Issues

System Alert
Updated October 5, 2015 10:10 AM CT

Users accessing the older e-mail system are experiencing delays in sending and receiving e-mail. The web interface may also respond slowly. IT staff are aware of the problem and working to correct the issue as quickly as possible.

This issue does not affect e-mail accounts hosted in Office 365.

Student E-mail Upgrade

System Alert
Updated September 26, 2015 6:40 PM CT

All Student e-mail accounts have been moved to Troy University’s Office 365 environment.

On Friday evening, September 25th, the IT department began moving all student e-mail accounts to a new Office 365 environment. Student e-mail addresses will not change but when logging into the new system students must use their full e-mail address and their Trojan Web Express password. In addition, any desktop clients or mobile devices will need to be updated to use the new account configuration

More information about this effort, including instructions for preparing for the change and configuring e-mail clients, is available at http://it.troy.edu/office365/

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